TY - JOUR AU - Yusrin, Nur Amalyna AU - Imani, Sabda AU - Hanifah, Nur PY - 2022/05/28 Y2 - 2024/03/29 TI - ERP Design Interface Evaluation Of A B2B ERP System In Indonesia – Study Case Of PT Dharma Lautan Nusantara JF - Jurnal British JA - jb VL - 2 IS - 2 SE - DO - 10.51170/jb.v2i2.270 UR - https://jurnal.pradita.ac.id/index.php/jb/article/view/270 SP - 80-95 AB - <p><em>Technolog</em><em>y</em><em> disruption is a concern for the industry </em><em>with</em><em> reason. Technolog</em><em>y</em><em> disruption </em><em>prove </em><em>leading multinational scale companies to achieve exponential growth. The rapid growth of technology brings business competitiveness even tighter. In addition, the market is </em><em>more </em><em>complex</em><em> than past</em><em>. </em><em>The ma</em><em>arket needs are</em> <em>segmented and more diverse. Businesses that are not able to take advantage of opportunities in technology will </em><em>disappear in </em><em>c</em><em>ompetition</em><em>. </em><em>ERP is a way to implement the technology disruption</em><em>into business processes. ERP aims to integrate all company data in one big data center which will be </em><em>allocated </em><em>through data marts according to the needs of each division. It </em><em>aims to</em><em> reduce inefficient business processes and optimi</em><em>s</em><em>e </em><em>the budget allocation</em><em> so that</em><em>, business able to</em><em> dominate the competition </em><em>by focusing in</em><em> innovation. PT Dharma Lautan Nusantara (PT DLN) </em><em>implements </em><em>ERP as an opportunity to improve web-based performance that plays a role in integrating business processes. However, in its implementation, PT DLN's ERP has not run well. </em><em>As we know, design interface</em><em> is the main gate for users to understand </em><em>and use </em><em>ERP</em><em> system</em><em>. In this study, the researcher analy</em><em>s</em><em>ed the important factors in building the PT DLN ERP interface using the interview method with structured questions and interpreted with the qualitative coding method. Researchers found that there are 3 (three) aspects in the ERP display that encourage employee satisfaction using PT DLN's ERP, namely minimal design, customi</em><em>s</em><em>ation and learnability.</em></p> ER -